Find answers to common questions about our services
Digital marketing encompasses all marketing efforts that use electronic devices and the internet. This includes SEO, social media marketing, email marketing, content marketing, PPC advertising, and more. It helps businesses connect with their target audience online and achieve their business goals.
Digital marketing is essential because that's where your customers are. With billions of people using the internet daily, digital marketing helps you reach a wider audience, target specific demographics, track results in real-time, and achieve a better return on investment compared to traditional marketing methods.
We focus on building long-term partnerships with our clients. We provide personalized strategies tailored to your specific business goals, transparent reporting, and dedicated account management. Our team stays updated with the latest digital marketing trends and algorithm changes to ensure your campaigns remain effective.
We work with businesses across various industries including e-commerce, professional services, healthcare, hospitality, technology, retail, and more. Our strategies are adaptable to different sectors and business sizes, from startups to established enterprises.
We offer a comprehensive range of digital marketing services including SEO optimization, social media marketing, content marketing, PPC advertising, email marketing, web analytics and reporting, and digital strategy consulting. Visit our Services page for detailed information.
Our pricing varies based on the services you need and the scope of your project. We offer packages starting from £800/month, with custom enterprise solutions available. All packages require a 3-month minimum commitment. Contact us for a personalized quote based on your specific requirements.
Yes, as a UK-registered business, we charge VAT at the standard rate on all our services. VAT will be clearly shown on your invoices.
Absolutely! While we offer standard packages, we understand that every business is unique. We're happy to create a custom package that combines the services you need at a price point that fits your budget.
Our monthly fees cover strategy development, implementation, ongoing optimization, account management, and regular reporting. Specific deliverables vary by package and are detailed in your service agreement. Ad spend for PPC campaigns is additional.
Yes, most of our service packages require a minimum 3-month commitment. Digital marketing strategies need time to develop and show results. This minimum period allows us to implement comprehensive strategies and optimize campaigns effectively.
You can terminate services with 30 days' written notice. However, early termination during the minimum commitment period may incur termination fees as specified in your service agreement. We're always happy to discuss any concerns before you decide to cancel.
After the initial commitment period, contracts typically continue on a rolling monthly basis. You can continue with the same package, upgrade, downgrade, or cancel with 30 days' notice.
Timeline varies by service. PPC campaigns can show results within days, while SEO typically takes 3-6 months to show significant improvements. Social media and content marketing build momentum over time. We provide realistic timelines during our initial consultation.
While we can't guarantee specific rankings or exact results (no reputable agency can), we do guarantee our commitment to delivering quality work, following best practices, and working diligently towards your goals. We focus on sustainable, long-term growth rather than quick fixes.
We provide regular reports based on your package (monthly, bi-weekly, or weekly). Reports include key metrics, progress towards goals, insights, and recommendations. You'll also have access to a dashboard for real-time performance monitoring.
We track metrics relevant to your specific goals, which may include website traffic, search rankings, conversion rates, click-through rates, engagement rates, lead generation, ROI, and more. We focus on metrics that directly impact your business objectives.
Simply contact us to schedule a free consultation. We'll discuss your business goals, current challenges, and how we can help. If we're a good fit, we'll develop a customized proposal and service agreement.
We'll need access to relevant accounts (Google Analytics, social media, advertising accounts), information about your business goals, target audience, current marketing efforts, and any brand guidelines or materials you have.
We handle the heavy lifting, but your input is valuable. Expect to spend a few hours initially for onboarding and strategy development, then roughly 1-2 hours monthly for reviews and approvals. We can adjust based on your preferences.
Yes, while we're based in the UK, we work with clients globally. However, our primary expertise is in UK and international English-speaking markets.
We take data security seriously and comply with UK GDPR and Data Protection Act 2018. We use secure systems, encryption, and strict access controls. See our Privacy Policy for detailed information.
No. We respect client confidentiality. Your business information is never shared with third parties except as necessary to deliver our services (e.g., with trusted service providers under confidentiality agreements) or as required by law.
Yes, we use cookies to improve your browsing experience and understand how visitors use our website. You can control cookie preferences through our cookie banner. See our Cookie Policy for details.
You can reach our support team via email at support@domivexa.co.uk or call us during business hours at [Your Phone Number]. Clients also have direct access to their account manager.
We're available Monday-Friday, 9:00 AM - 6:00 PM GMT, and Saturday, 10:00 AM - 2:00 PM GMT. We're closed on Sundays and bank holidays. Emergency support is available for critical issues.
We aim to respond to all inquiries within 24 hours during business days. Urgent matters from existing clients typically receive same-day responses.
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